88nb Privacy Policy

1 Introduction

88nb ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every individual ("Player", "User", "you", "your") who accesses or uses the 88nb website at https://88nb.io and all associated services, games, betting markets, and support channels.

This Privacy Policy ("Policy") sets out in clear, formal terms what categories of personal data we collect from players, the purposes for which that data is processed, the legal bases upon which processing is conducted, the circumstances in which data may be shared with third parties, the period for which data is retained, and the rights available to players regarding their personal information.

This Policy applies exclusively to data collected by 88nb through its own platform. It does not govern data practices of third-party game providers, payment processors, or any external service whose links may appear on the platform. Players are encouraged to review the privacy policies of those third parties independently.

This Policy should be read alongside the 88nb Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 88nb. In the event of any conflict between this Policy and those documents on matters of data privacy, this Policy shall prevail.

2 Data We Collect

88nb collects personal data in the following categories. We apply the principle of data minimisation, meaning we collect only data that is necessary for a specified and legitimate purpose.

88nb does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, unless such data is voluntarily provided by a player in the context of a responsible gaming self-exclusion request, in which case it is treated with the highest level of confidentiality.

3 How We Collect Your Data

88nb collects personal data through the following mechanisms:

• Direct provision by you: Data you actively provide when completing the registration form, submitting KYC documents, making a deposit or withdrawal request, completing a responsible gaming form, or contacting our support team via live chat or email.
• Automated technologies: Data collected automatically when you access the platform, including IP address, device identifiers, browser type, and session activity, via server logs, cookies, and similar tracking technologies. See Section 7 for full details on cookies.
• Payment providers: Where you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, SureCash, or Dutch-Bangla Bank, the relevant payment provider may share transaction confirmation data with 88nb to validate the transaction. We do not receive your full mobile wallet PIN or banking password through this process.
• Third-party game providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may transmit aggregated session and wagering data to 88nb for the purposes of account balance reconciliation, fraud detection, and responsible gaming monitoring. This data does not include any additional personal identifiers beyond those already held by 88nb.
• Identity verification services: Where 88nb employs third-party identity verification services to assist with KYC checks, those providers may process copies of your identity documents on our behalf. All such providers are bound by strict data processing agreements.

4 Purpose & Legal Basis for Processing

88nb processes personal data only where a lawful basis for doing so exists. The following table sets out the primary purposes of processing and the corresponding legal basis for each:

5 Data Sharing & Disclosure

88nb does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data may be shared in the following circumstances only:

• Payment service providers: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, and other integrated payment processors receive only the minimum data necessary to process your deposit or withdrawal transaction.
• Game providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive your player session identifier and wagering data as required to deliver game content and reconcile results. These providers operate under their own privacy frameworks and are contractually prohibited from using your data for any purpose other than game delivery.
• Identity verification providers: Where a third-party KYC provider is engaged to verify your identity documents, that provider processes your data as a data processor acting under 88nb's instructions and is bound by a data processing agreement.
• Legal and regulatory authorities: 88nb may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, a valid legal process, or to protect the rights, property, or safety of 88nb, its players, or the public.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 88nb's business, personal data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified via email prior to any such transfer, and the acquiring entity will be required to honour the commitments made in this Policy.
• Professional advisors: Lawyers, auditors, insurers, and other professional advisors engaged by 88nb may access personal data on a need-to-know basis and are bound by confidentiality obligations.

All third parties with whom 88nb shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond that for which it was shared.

6 Data Retention

88nb retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your active account relationship with 88nb, plus a minimum period of five (5) years following account closure to satisfy anti-money-laundering and record-keeping requirements.
• Transaction records: Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of seven (7) years in compliance with financial record-keeping obligations.
• KYC and identity documents: Copies of identity documents submitted for verification are retained for five (5) years following the conclusion of the account relationship, or longer if required by applicable law.
• Support communications: Live chat transcripts and email correspondence are retained for up to three (3) years for quality assurance and dispute resolution purposes.
• Technical and usage data: Anonymised or aggregated technical logs may be retained indefinitely for platform analytics. Personally identifiable technical data (e.g., raw IP address logs) is retained for up to twelve (12) months.
• Responsible gaming records: Records of self-exclusion requests, deposit limits, and cooling-off period activations are retained for the full duration of any exclusion period plus five (5) years, to prevent re-registration in breach of exclusion commitments.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents identification of the individual. Where deletion is not immediately practicable due to technical or operational constraints, data is quarantined and access restricted until deletion can be completed.

7 Cookies & Tracking Technologies

88nb uses cookies and similar technologies (including local storage and session tokens) to ensure the platform functions correctly, to maintain your login session, and to gather anonymised analytics about how players interact with the site. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to operate. They include session authentication tokens that keep you logged in during an active session and security cookies that help detect suspicious activity. These cookies cannot be disabled without impairing core platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language (English) and display settings — so that you do not need to re-enter them on each visit. Disabling these cookies may affect the personalised aspects of your experience.
• Analytics cookies: 88nb uses anonymised analytics to understand aggregate player behaviour — for example, which game categories are most popular, which pages have high exit rates, and where technical issues are being encountered. This data is aggregated and does not identify individual players.

88nb does not use advertising or targeting cookies, cross-site tracking pixels, or third-party retargeting technologies. We do not build advertising profiles based on your platform activity.

8 Data Security

88nb implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser and the 88nb platform is encrypted using industry-standard TLS protocols, ensuring that data cannot be intercepted in transit.
• Encrypted data storage: Sensitive data fields — including identity document references and financial account references — are stored in encrypted form within our database infrastructure. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data within 88nb's systems is restricted on a strict need-to-know basis. Staff members are granted access only to the categories of data required to perform their specific role. All data access is logged and audited.
• Two-factor authentication for staff: All 88nb personnel with access to player data systems are required to use two-factor authentication when logging in to internal systems.
• Penetration testing and vulnerability assessments: 88nb conducts regular security assessments and engages independent security specialists to perform penetration testing of platform infrastructure.
• Incident response procedures: In the event of a confirmed personal data breach that poses a risk to affected individuals, 88nb will notify affected players within a reasonable timeframe and take immediate remedial action to contain the breach.

While 88nb takes all reasonable and practicable steps to protect your data, no digital platform can guarantee absolute security against all possible threats. Players are responsible for maintaining the confidentiality of their own login credentials and for using strong, unique passwords. If you believe your account has been compromised, contact [email protected] immediately.

9 Your Rights

As an individual whose personal data is processed by 88nb, you hold the following rights with respect to your personal information. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request — [Your Username]".

• Right of access: You may request a copy of all personal data that 88nb holds about you. We will provide this information in a structured, readable format within 30 days of receiving a valid request.
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. Where a correction affects data that has been shared with a third-party processor, we will notify that processor of the correction.
• Right to erasure ("right to be forgotten"): You may request that 88nb delete your personal data. We will honour this request where there is no overriding legal obligation to retain the data — for example, where financial record-keeping requirements mandate retention, erasure of those specific records may not be possible until the applicable retention period has expired.
• Right to restriction of processing: You may request that 88nb restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you may request a copy of your personal data in a portable, machine-readable format (e.g., CSV or JSON).
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interest. You have an absolute right to object to processing for direct marketing purposes, and such objection will be actioned immediately.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without penalty, though this will not affect the lawfulness of processing that occurred before withdrawal.

10 Children's Privacy

88nb is strictly an adult platform. Access to and use of all 88nb services — including casino games, sports betting markets, and promotional features — is permitted only to individuals who are 21 years of age or older. This age restriction is enforced at registration through age-verification procedures and is a fundamental term of the Player Agreement.

88nb does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, suspend the associated account, and return any deposited funds to the original payment method where technically feasible.

If you are a parent or guardian and believe that a minor has registered an account with 88nb or otherwise provided personal data to the platform, please contact us immediately at [email protected] with the subject line "Minor Account Report". We will investigate and take appropriate action within 48 hours of receiving such a notification.

11 Third-Party Links & Integrations

The 88nb platform integrates with a number of third-party services — principally game providers and payment processors — in order to deliver its full range of products. While 88nb selects these partners carefully and requires them to maintain appropriate data protection standards, each third-party service operates under its own privacy policy.

88nb is not responsible for the data practices of third-party game studios (including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) or payment service providers (including but not limited to bKash, Nagad, Rocket, Upay, SureCash, and Dutch-Bangla Bank). Players are encouraged to review the privacy policies of these providers independently.

The 88nb platform does not contain outbound links to unrelated external websites. Where any reference to an external service is made within the platform interface, 88nb accepts no liability for the content, practices, or data handling of that external service.

12 Updates to This Policy

88nb reserves the right to amend, update, or replace this Privacy Policy at any time. When changes are made, the updated Policy will be published on this page at https://88nb.io/privacy-policy with a revised effective date. It is your responsibility to review this Policy periodically.

Where changes are material — for example, changes to the categories of data collected, the purposes for which data is used, or your rights as a data subject — 88nb will make reasonable efforts to notify registered players via email or an in-platform notification prior to the changes taking effect. For minor or administrative updates (such as corrections of typographical errors or clarifications that do not alter the substance of the Policy), publication on this page constitutes sufficient notice.

Your continued use of the 88nb platform following the publication of a revised Privacy Policy constitutes your acknowledgement and acceptance of the updated data practices described therein. If you do not agree to any revised version of this Policy, you must cease using the platform and may request account closure by contacting our support team.

13 Contact Information

If you have any questions, concerns, or formal requests relating to this Privacy Policy or the manner in which 88nb processes your personal data, please contact our dedicated privacy support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Rights Requests: "Data Rights Request — [Your Username]"
• Subject Line for Privacy Complaints: "Privacy Complaint — [Your Username]"
• Live Chat: Available 24/7 via the in-platform support widget
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Privacy-related enquiries are acknowledged within 48 hours and fully responded to within 30 calendar days

Formal privacy complaints should be submitted in writing to [email protected]. If you are not satisfied with the resolution provided by 88nb, you may have the right to escalate the matter to a relevant data protection authority depending on your jurisdiction.